Our system, known as "call log", also helps us communicate clearly with our customers and our employees.  Using an advanced task management engine, our techs are dispatched to service calls through our call log. 

Each of our techs has a computer with high-speed secure connections to call log so that they may look at customer information, history, and also technical references while on-site.  From looking at previous visits to our customer site, to full electrical schematics from the factory, our techs have the tools needed to complete the job right the first time!

Call log also makes it possible for us to provide computer generated invoices in REAL time to our customers when we complete the service call.  No more trying to read tech handwriting, our invoices are clearly printed and clearly priced.  We also have the ability to fax, e-mail, or mail copies of invoices to the address of choice by our customers.